Privacy Policy
This Privacy Policy describes how corythanelvo collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data responsibly.
Last Updated: September 2, 2025
Information We Collect
We collect information you provide directly to us and information automatically collected through your use of our services:
Personal Information You Provide
- Contact details including name, email address, phone number, and postal address
- Financial information relevant to our consultation services such as income ranges and planning goals
- Communication preferences and consultation scheduling information
- Any additional information you choose to provide during consultations or correspondence
Automatically Collected Usage Data
We automatically collect information about your device and how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referral sources. This helps us improve our website performance and user experience.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our consultation services and website functionality
- To communicate with you about appointments, services, and relevant financial insights
- To personalise your experience and provide relevant content
- To comply with legal obligations and protect our legitimate business interests
- To analyse website usage and improve our services
Legal Basis for Processing
We process your personal data on the following legal bases:
We process your data based on your consent for marketing communications and legitimate interest for providing our consultation services: Consent / Legitimate Interest
How We Share Your Information
We do not sell your personal information. We may share your information in limited circumstances:
- With service providers who help us operate our website and deliver our services
- When required by law or to protect our legal rights
- In connection with a business transfer or merger (with your consent where required)
- With your explicit consent for specific purposes
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can control cookie preferences through your browser settings.
Cookie Policy: View our complete Cookie Policy for detailed information
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Client consultation records are typically retained for seven years in accordance with Australian financial services regulations.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information where legally permissible
- Portability: Request transfer of your data to another service provider
- Restriction: Request limitation of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child, we will delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries outside Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new effective date.
Contact Us About Cookies
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information provided on our contact page
Email: contact@corythanelvo.com
Phone: +61 85 568 388
Address: 123 Collins Street, Melbourne VIC 3000